Modern lenders scale loan servicing calls with Kato's Voice AI
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Voice AI That Boosts Recoveries
Working with Kato has been phenomenal. We run outbound call campaigns for payment issues every month with Kato’s Voice AI agent. After these campaigns, 50% of customers that missed a payment or needed to perform a manual step took action, which was orders of magnitude more effective than our previous efforts. I highly recommend working with them!
Discover the benefits of Kato's Voice AI Agent
60% Cheaper Servicing
Contacts customers at scale for 60% less than the fully loaded cost of a human agent, so your team can focus on higher risk, larger value delinquencies
Regulatory Compliance at Scale
The only AI automation platform for servicing that is TCPA/FDCPA compliant at scale with configurable pre-written scripts and built-in regulatory guardrails
Maximize Recovery Rates
Continuously fine tune outreach strategies based on your borrower engagement and call outcomes
Agents designed for a modern lender’s servicing workflows
Existing SOP Implementation
Encode your SOP so our agent reflects how you work. Ready-to-use call templates also available
Smart AI Sticks To The Script
Uses templates to give you control, compliance, and repeatability at scale. Leverages AI to empathize with borrowers
Deep Systems Integrations
Integrates directly with leading loan management and CRM systems. Custom integrations with in-house systems available
Embedded Escalation Handling
Naturally hands off the call to a supervisor on your team for escalations. Supervisor receives call summary before connecting
