Compliance-first
Voice AI for Modern Lenders

Cut servicing costs and boost recoveries by automating routine calls end-to-end

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Trusted Partner for Financial Services

Our team was spending too much time on low-value tasks like dialing, waiting, and leaving voicemails. With Kato, we've fully automated our payment reminder calls - recoveries are up 20%, and our agents can now focus on higher-impact work.

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Gil Rosenthal

VP Risk and Collections

Working with Kato has been phenomenal. We run outbound call campaigns for payment issues every month with Kato’s Voice AI agent. After these campaigns, 50% of customers that missed a payment or needed to perform a manual step took action, which was orders of magnitude more effective than our previous efforts.

Thatcher Foster

VP, Client Solutions

Lenders have automated thousands of calls with Kato and are cutting costs while recovering more:

Recovery ROI

50%

Reduction in Cost Per Call

Why modern lenders are turning to Kato

Automate the routine work so your agents can focus on what matters

Handles routine calls end-to-end - from pulling borrower data to completing actions like payments - at an 80% lower cost per call

Turn more conversations into cash

Delivers up to 15x recovery ROI by continuously fine-tuning outreach for your borrowers

Guaranteed regulatory and procedural compliance at scale

Only AI servicing platform compliant with TCPA, FDCPA, and your procedures with configurable scripts and no hallucination risk

Transfer to human agents with full context

Hand off edge-case calls to your agents in real time, with full context delivered via voice and Slack summaries

Resolve the issue on the spot. No need to chase the borrower later
Your agent starts warm - better borrower experience and faster resolution

Resolve the issue on the spot. No need to chase the borrower later
Your agent starts warm - better borrower experience and faster resolution

Servicing automation for every use case

Outbound agent that engages with current and delinquent borrowers to maximize payment rates

Payment reminders

Failed payment follow-up

Payment plan negotiation

Inbound agent to resolve common borrower requests 24/7

Take payments and set up autopay Answer product FAQs Share account and loan information

Outbound agent that engages with current and delinquent borrowers to maximize payment rates

Payment reminders

Failed payment follow-up

Payment plan negotiation

Inbound agent to resolve common borrower requests 24/7

Take payments and set up autopay Answer product FAQs Share account and loan information

Outbound agent that engages with current and delinquent borrowers to maximize payment rates

Payment reminders

Failed payment follow-up

Payment plan negotiation

Inbound agent to resolve common borrower requests 24/7

Take payments and set up autopay Answer product FAQs Share account and loan information

Designed to meet the needs of modern lenders

Granular call insights

Understand every call at a glance with recordings, transcripts, and outcome tagging that support QA and tailored follow-ups

Stick to the script

Uses templates to give you precise control and ensure compliant borrower interactions at scale. Leverages AI to empathize with borrowers

Limited content voicemails

Automatically leave limited content voicemails for unanswered calls to keep you top of mind and drive re-engagement

Deep systems integrations

Goes beyond voice by integrating with your existing loan management and CRM systems. Custom integrations with in-house systems available

Consent revocation tracking

Automatically track when customers verbally revoke call consent, so you stay fully compliant with TCPA regulations

Enterprise-grade support

Onsite onboarding and hands-on support to meet your needs, today and as you scale

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demo

Automate Servicing
at Scale

Learn More

Automate Servicing
at Scale

Learn More

Automate Servicing
at Scale

Learn More

Compliance-first Voice AI for Modern Lenders